June 26th, 2025

New Feature

Improvement

Bug

Workspace and Project Overview, ServiceNow integration, and more.

Workspace Overview: This new feature serves as a centralised command centre, providing users with a unified view of key metrics, recent activity, and team performance across all projects. It enhances collaboration by surfacing important updates and simplifying access to essential tools, helping teams stay aligned and informed in real time.

Project Overview: The Project Overview View provides a focused lens into individual projects, offering a structured summary that includes milestones, ownership, timelines, and key health indicators. It enables team members and stakeholders to track progress at a glance, identify bottlenecks early, and align on deliverables—all within an intuitive, organised interface.

ServiceNow Integration: The ServiceNow Integration brings powerful native connectivity, enabling teams to manage service requests, incidents, and workflows directly within their workspace environment. By automating routine tasks and triggering workflows based on ticket events, it enhances operational efficiency, reduces response times, and keeps teams aligned without requiring them to toggle between platforms.

AI Agents V2: AI Agent v2 represents a significant advancement and natural interaction, offering more intuitive support and real-time adaptability. It provides live insights and dynamic responses, perfectly suited for environments that require ongoing contextual awareness, all built to drive efficiency and foster trust.

Enhancements

Performance Optimizations

  • Enhanced task execution and project efficiency through live updates that keep sprint members informed of ongoing progress and status changes.

  • Updated the sidebar and multi-organisation storage systems to enable more seamless and efficient transitions between different workspaces or organisations.

  • Improved the onboarding and authentication processes to automatically remember and reopen the last workspace a user accessed, streamlining re-entry and enhancing continuity.

Project Management Enhancements

  • Enhanced functionality for creating, duplicating, archiving, and displaying projects, now with more powerful filtering options and paginated views to streamline navigation and management.

  • Revamped the sprint and board item APIs to ensure more consistent behaviour and improved data export functionality.

  • Improved error management in board and board item APIs by incorporating explicit workspace IDs to ensure more accurate request validation and clearer issue resolution.

Form Improvements

  • Introduced form-based scoring mechanisms across projects, boards, and sprints to enhance assessment accuracy and streamline reporting processes.

Miscellaneous Improvements

  • Resolved authentication header problems in the QuickBooks API to ensure reliable and secure communication with the service.

  • Refined the lookup controller to use workspace-targeted queries, enhancing the precision and relevance of retrieved results.

Bugs & Fixes

  • Resolved problems related to Chrome notification functionality and addressed cases where inbox values were appearing as undefined, ensuring a smoother user experience and clearer data display.

  • Addressed synchronisation discrepancies in Jira integration to ensure accurate and consistent count tracking across connected systems.

  • Corrected issues in the Gantt chart where labels and assignees were not displaying properly, ensuring accurate and complete task visualisation.

  • Resolved issues related to document message updates, improved the display of Slack UI mentions, and fixed problems with embedded content functionality.

  • Fixed issues affecting navigation between sprints and boards, backlog visibility, and task assignment functionality to ensure smoother project management and user experience.

  • Resolved bugs and enhanced response quality across AI-driven features such as Chat with Project, Chat with Board, and other intelligent workflows to deliver more accurate and efficient interactions.