July 8th, 2025
Bug
AI & Chat
Fixed Chat with PDF not displaying AI responses correctly.
The document’s formatting, previously disrupted by AI output, has been fixed.
Export issues with widget formats (SVG, PNG, PDF) have been resolved.
The issue of the invisible “Fetching the source” button in AI responses has been resolved.
The issue with failed YouTube link uploads in multiple cases has been resolved.
The issue causing chats to open at the beginning rather than the last message has been resolved.
AI output now renders smoothly, with previous scroll jump and position errors fixed.
The formatting issues in copied responses have been resolved.
LLM model and language selections, which previously reset on page changes, now remain stable for the duration of the session.
UX stability improved: screen no longer goes blank when scrolling through chat.
The Knowledgebase (KB) icon, previously missing when enabled, now displays correctly.
Global chat, previously unavailable on the home page, is now visible.
The visibility issue with the “Create Agent” menu selection has been resolved.
Inconsistencies in UI margin spacing have been resolved.
Consistent usage of the Inter font family has been implemented across all AI modules.
The issue where first-time users saw “0” instead of the correct count has been resolved.
After creating an agent, the flow now redirects to the Created Agent section and displays the newly added agent.
The “Popular” section, previously limited to 6 agents, has been expanded and corrected.
Labelling has been updated—“Train” is shown for the first knowledge item, and “Retrain” for the following ones.
Previously missing default configurations in settings have been restored and applied as intended.
Tool selection icons now appear highlighted, displaying the number of tools enabled.
The font for Created Agent labels has been updated to 13px and 500 weight for consistency.
The regeneration flag for generated documents is now properly transferred from the frontend to the backend.
Newly created documents and projects are now instantly visible in the Knowledgebase dropdown without requiring a hard refresh.
AI processing no longer causes screen freezes—an appropriate loading indicator now manages the delay.
Code snippet rendering issues have been resolved, improving overall readability.
Upon revisiting an agent, the chat now automatically opens at the most recent message.
Workspace selection for “Create Project from Response” has been corrected and now reflects the proper options.
Docs & forms
Form submission screen size has been optimised for improved display.
Form Score functionality in the project, board and sprint forms was previously broken and is now fixed.
Issues with document icons and navigation within the Workspace overview widget have been resolved.
Corrections have been made to doc banners, comments, and locked-state behaviour for improved consistency.
Workspace & UI
Workspace overview UI widget now displays document icons correctly and supports smooth navigation.
UI alignment in the advanced project filters has been updated for improved layout consistency.
Sorting issues involving custom column types in task lists have been resolved.
Sprints & Gantt
Issues with assignee counts in the sprint backlog have been fixed.
Gantt chart updates include fixes for null% label errors and improvements to resource label formatting.
Task sprint progress updates are no longer failing to sync with the backend.
Issues affecting progress tracking and completion status in sprints and epics are now fixed.
Automation & Workflow
Logging for automation run history has been corrected and now functions reliably.
The issue where edge states persisted after workflow cancellation or unmounting has been fixed.
Colour assignment and empty value rendering in workflows have been corrected for consistent display.
Categorisation and filtering issues within the Browse tab have been resolved.
Issues with dropdown functionality and Slack/Hubspot action filters have been resolved.
Project & Risk
Task checklist counters and update logic in projects have been fixed for accurate tracking.
Risk button behaviour and tooltip display issues have been resolved for smoother UI interaction.
Description fields in risks now correctly save when the Save button is clicked.
Board & Inbox
Issues with opening the document tab in board items have been fixed, along with problems related to deletion.
Board item IDs are now correctly displayed in inbox mentions after resolving listing issues.
Chrome inbox notifications previously displayed as undefined—this issue has now been resolved.
Track Time & Performance
UI issues within the Track Time module have been resolved and now function correctly.
UI chart issues in the Performance module have been corrected, and related metrics are now properly synchronised.
Integration
The bug affecting issue fields in Jira Cloud has been resolved.
WhatsApp automation now handles payloads correctly following bug fixes.
QuickBooks API now builds request headers properly following recent fixes.
OAuth-related integration flows (Slack, Gmail, Outlook) now benefit from improved error management.
Folders
Folder icons now update only when permitted—previous unrestricted behaviour has been corrected.
June 26th, 2025
New Feature
Improvement
Bug
Workspace Overview: This new feature serves as a centralised command centre, providing users with a unified view of key metrics, recent activity, and team performance across all projects. It enhances collaboration by surfacing important updates and simplifying access to essential tools, helping teams stay aligned and informed in real time.
Project Overview: The Project Overview View provides a focused lens into individual projects, offering a structured summary that includes milestones, ownership, timelines, and key health indicators. It enables team members and stakeholders to track progress at a glance, identify bottlenecks early, and align on deliverables—all within an intuitive, organised interface.
ServiceNow Integration: The ServiceNow Integration brings powerful native connectivity, enabling teams to manage service requests, incidents, and workflows directly within their workspace environment. By automating routine tasks and triggering workflows based on ticket events, it enhances operational efficiency, reduces response times, and keeps teams aligned without requiring them to toggle between platforms.
AI Agents V2: AI Agent v2 represents a significant advancement and natural interaction, offering more intuitive support and real-time adaptability. It provides live insights and dynamic responses, perfectly suited for environments that require ongoing contextual awareness, all built to drive efficiency and foster trust.
Enhancements
Performance Optimizations
Enhanced task execution and project efficiency through live updates that keep sprint members informed of ongoing progress and status changes.
Updated the sidebar and multi-organisation storage systems to enable more seamless and efficient transitions between different workspaces or organisations.
Improved the onboarding and authentication processes to automatically remember and reopen the last workspace a user accessed, streamlining re-entry and enhancing continuity.
Project Management Enhancements
Enhanced functionality for creating, duplicating, archiving, and displaying projects, now with more powerful filtering options and paginated views to streamline navigation and management.
Revamped the sprint and board item APIs to ensure more consistent behaviour and improved data export functionality.
Improved error management in board and board item APIs by incorporating explicit workspace IDs to ensure more accurate request validation and clearer issue resolution.
Form Improvements
Introduced form-based scoring mechanisms across projects, boards, and sprints to enhance assessment accuracy and streamline reporting processes.
Miscellaneous Improvements
Resolved authentication header problems in the QuickBooks API to ensure reliable and secure communication with the service.
Refined the lookup controller to use workspace-targeted queries, enhancing the precision and relevance of retrieved results.
Bugs & Fixes
Resolved problems related to Chrome notification functionality and addressed cases where inbox values were appearing as undefined, ensuring a smoother user experience and clearer data display.
Addressed synchronisation discrepancies in Jira integration to ensure accurate and consistent count tracking across connected systems.
Corrected issues in the Gantt chart where labels and assignees were not displaying properly, ensuring accurate and complete task visualisation.
Resolved issues related to document message updates, improved the display of Slack UI mentions, and fixed problems with embedded content functionality.
Fixed issues affecting navigation between sprints and boards, backlog visibility, and task assignment functionality to ensure smoother project management and user experience.
Resolved bugs and enhanced response quality across AI-driven features such as Chat with Project, Chat with Board, and other intelligent workflows to deliver more accurate and efficient interactions.
June 20th, 2025
Improvement
Bug
Integrated MS Teams, Kroolo Forms, and WhatsApp Business as input channels within the workflow automation process.
Enhanced the automation repository, historical tracking, and validation mechanisms to support sprint-specific contexts better
Organised items within the Browse tab into distinct categories to enhance structural clarity and navigation.
Incorporated shared PDF feedback into the workflow process.
Sprint & Reporting Improvements
Refined widget setup to include customizable columns and integrated charting capabilities.
Upgraded velocity chart APIs and optimized state management to ensure precise tracking of progress.
Enabled public sharing of reports and introduced updated sprint reporting views for improved visibility and collaboration.
Sprint Reports & Views
Introduced shared view functionality across all sprint reports, including burn-up, burn-down, and velocity charts.
Upgraded data grid capabilities to provide detailed visualization and tracking tailored to individual sprint contexts.
Resolved an issue in the sprint progress update logic to ensure accurate status reporting.
Optimized the state management of velocity charts for more reliable and efficient performance.
Editor & Channels
Upgraded the Channel/DM editor to support Slash Menu commands and improved link handling functionality.
AI Integrations
Updated the default large language model to Claude Sonnet 4.
Implemented safeguards to manage 400 status responses during stream handling more effectively.
Integrated AI-powered suggested checklists into task management for enhanced guidance and efficiency.
Gantt Improvements
Added visual assignee indicators beside task labels to enhance clarity and user recognition.
Corrected an issue causing null labels in the Gantt chart to ensure accurate task labeling and display.
Improved the Gantt chart by incorporating clearer visual cues for assigned users, enhancing task ownership visibility.
Infrastructure & Core Improvements
Restructured the ProjectSprint model into modular components and integrated automation hooks for enhanced flexibility and functionality.
Refined the cleanup mechanism for sprint-related components to ensure efficient handling during unmounting.
Introduced new properties into the stores to facilitate sharing of public and sprint-specific reports.
Bugs & Fixes - Tasks, Project and Docs Bugs
Resolved discrepancies in checklist counts, updated risk detail handling, and corrected navigation issues for smoother user experience.
Corrected label display issues in the Gantt view that occurred when no values were assigned.
Fixed the authentication flow issue related to embedding Google Drive content within Docs, ensuring seamless access and integration.
June 13th, 2025
New Feature
Improvement
Bug
Zendesk Integration: Implemented a comprehensive Zendesk integration featuring full support for OAuth and API keys, enabling seamless authentication. The integration also includes ticket import functionality, enabling the efficient migration and synchronisation of support requests. Additionally, advanced rule management has been incorporated, providing greater flexibility in automating workflows and ticket handling.
Freshservice Integration: Freshservice integration features secure authentication mechanisms to ensure reliable access control and data protection. This integration also streamlines the organisation's import flow, allowing seamless migration of company structures and user data into the system. By enhancing authentication security and optimising the import process, this update improves efficiency and usability for Freshservice users.
Bitbucket in Workflow: Enhanced the workflow module by integrating Bitbucket, enabling seamless automation of triggers and actions. This integration facilitates streamlined development processes by allowing automated responses to repository events, such as pull requests, commits, and merges. By incorporating Bitbucket into the automation framework, users can efficiently manage workflows, synchronise updates, and optimise collaboration across development teams.
Enhancements
Display all assignees instead of only project members in sprint views.
Reports and velocity charts have been added across all sprint views.
Display the utilisation percentage for each project and portfolio.
Upgraded the Gantt v2 view with refined date handling, enhanced visibility, and export functionality.
Updated LLMs—Gemini 2.5 Flash, Gemini 2.5 Pro, and Claude 4—have been integrated.
AI-powered checklist suggestions are now available in task view.
Enhanced webhook event processing for GitHub, GitLab, Bitbucket, and MS Teams.
Added automation job queueing upon saving form templates.
Implemented code splitting to optimise load times for Sign-In and Sign-Up pages.
Implemented backend API utilities for integrating WhatsApp Business, Freshservice, and Zendesk.
Enhanced socket event handling for real-time AI checklist updates and task assignments.
Optimised integration handling for Freshservice and Intercom with improved error management.
Enhanced sprint and project stores to enable AI checklist retrieval and member fetching.
Enhanced the logic for linking Epics to Sprints.
Refined grammar in bulk import modal messages.
Made small enhancements to QuickBooks integration and code formatting.
Bugs & Fixes
Fixed general production bugs impacting projects, boards, forms, chat inputs, and task creation through form fields.
June 4th, 2025
New Feature
Improvement
Bug
Gantt View: Kroolo's Gantt View is designed to help you plan, visualise, and efficiently monitor your projects. It facilitates the management of dependencies and deadlines by giving tasks a timeline-based representation. You can ensure that tasks are completed in the right sequence, preventing delays and streamlining workflows. Whether managing large-scale initiatives or smaller projects, Kroolo's Gantt View empowers teams with real-time insights, fostering efficiency and collaboration at every stage.
Workflows: Streamline your workflow by automating repetitive tasks, reducing manual effort, and enhancing efficiency. Stay informed with real-time updates across multiple platforms, including Slack, Microsoft Teams, HubSpot, Outlook, Gmail and WhatsApp, ensuring seamless communication and collaboration. Configure personalised automation rules tailored to your specific needs, enabling smarter task management and optimised processes without the hassle of manual intervention.
Add Goals to Project: Integrate goal-setting into your projects, and you create a system that fosters accountability, optimises resources, and accelerates decision-making, ultimately driving better results and productivity.
Enhancements
The enhanced tab view now displays up to 10 items, accompanied by a “+3 More” overflow menu for additional entries.
Added a customisation option to hide weekends in calendar views.
Sprint list view now includes a detailed breakdown of epics.
Introduced a dependencies tab within epics for better tracking and management.
Introduced a feedback section within epics to review last week's work.
Introduced task duration and end date visibility within the task view.
Disabled automatic row expansion and introduced column freeze in the Task DataGrid Table within the task view.
Enhanced filtering capabilities for widgets and custom task columns.
Implemented a "More..." dropdown to manage overflow in responsive tabs.
Improved synchronisation of the sidebar and socket events in board and project views.
Improved drag-and-drop functionality for module reordering and sidebar updates.
Bugs & Fixes
Resolved login issues and enhanced subscription details in Stripe.
Resolved origin handling issues in the password reset process.
Resolved React key warnings in the quick filter functionality.
Refined sorting logic for custom task columns to enhance accuracy and efficiency.
Resolved issues with Docs AI Gen and model integration.
Resolved direct messaging issues across multiple organisations.
Resolved the Stripe login issue.
Resolved Confluence import issues within Docs.
Resolved feedback-related bugs and various minor issues in the Docs module.
Resolved rendering inconsistencies in project and board views by implementing a unified global component system.
May 28th, 2025
New Feature
Improvement
Bug
Introducing a powerful new project management interface that leverages a spreadsheet-style layout for improved organisation and efficiency.
Customizable Column Structure: Tailor your workflow by adding, removing, or rearranging columns for status, due dates, assignees, tags, and more.
Efficient Inline Editing: Modify task details directly within the grid view, eliminating the need for unnecessary navigation.
Comprehensive Filtering and Sorting: Quickly locate specific tasks using advanced filters for assignees, priorities, deadlines, and other criteria.
Streamlined Bulk Operations: Simultaneously update multiple tasks, including status changes, team member assignments, and due date modifications.
Flexible Task Grouping: Enhance progress visibility by organising tasks according to sprints, team members, or status categories.
This innovative Table View functionality is designed to optimise project organisation, boost team productivity, and provide a clear, structured overview of project progress.
Project Financials: Comprehensive Financial Oversight
Establish and maintain project-level fiscal parameters with real-time expenditure analysis. Monitor budget adherence by continuously comparing projected allocations with actual spending.
Implement a systematic tracking and classification of project expenditures, including software, human resources, and external contractors. Maintain transparent financial records with up-to-date expenditure visibility.
Evaluate financial performance through comparative analysis of anticipated income against operational costs. Determine profitability metrics and strategic insights for optimised resource distribution.
Generate comprehensive financial documentation through single-click export functionality. Customise report parameters by temporal scope, departmental budgets, or expenditure classifications.
Enhancements
Introducing the enhanced Data Grid—now featuring inline task creation, dynamic phantom rows, improved empty states, and enriched column headers for a more seamless and efficient experience.
Custom columns now support numbers, currency, files, and preference indicators like likes/dislikes—enhanced with intuitive tooltips and icons for clarity.
The "Load More" button has been replaced with a seamless skeleton loader for a smoother experience.
A dynamic view is now available in the Sprint detail tab, offering enhanced visibility and flexibility.
Epic view is now integrated within sprints, providing deeper visibility and streamlined project tracking
Quick filters and sprint-ID search enhance epic look-ups, making them faster and more efficient.
Real-time task events are now more responsive, with enhanced handling for creation, deletion, subtasks, and recurring tasks.
Inline alerts now notify users if a task is marked as "done" while its subtasks are still open.
A global routing update ensures smoother, uninterrupted navigation across docs.
Feedback-related issues in Docs have been addressed, ensuring a smoother experience.
Bugs & Fixes
Agent feedback-related bugs in the AI module have been resolved, improving overall functionality.
May 20th, 2025
New Feature
Improvement
Bug
Jira Service Management Integration: For a hassle-free transition, migrate tasks, request types, incidents, attachments, and comments to Kroolo with seamless two-way sync. Enhance service management with AI-driven automation, insightful reporting, and optimised workflow efficiency, ensuring data consistency across platforms.
Enhancements
Integrations
Enhanced Outlook integration featuring improved token management and a refined calendar rule logic for greater efficiency and reliability
Docs
Improved AI-powered generative features in Docs, enabling more efficient content creation and advanced summarisation capabilities.
Introduced Docs Share Link functionality, featuring a publish toggle and convenient link copier options for seamless sharing.
Enhanced user interface for Confluence imports, delivering a smoother and more intuitive experience.
Enhanced precision and consistency in content alignment for a more structured and polished presentation.
Introduced a new import tick indicator for improved tracking and visibility.
Standardised UI across headers in all modules to enhance user experience and ensure visual consistency
Bugs & Fixes
A double-line separator was added to the Docs meat menu for improved visual clarity and organisation.
Resolved Confluence import issues related to alignment and import tick behaviour for improved accuracy and consistency.
Resolved issues with generating shorter and longer content, refining logic for more accurate and improved output quality.
Removed the public/private invite link option to strengthen workspace privacy and security.
Implemented a real-time presence hook to monitor active users typing in chat channels for improved engagement and visibility.
May 14th, 2025
Time Report: Generate a customized time Report by grouping projects, using filters, tracking task time, analyze billable hours and optimize productivity.
Time Off Report: Track and manage employee leave efficiently. Get a detailed overview of approved, pending, and rejected time-off requests, ensuring transparency in scheduling.
Expense Report: Track and manage expenses linked to tasks or projects. Monitor budgets, categorize expenses, and ensure accurate client billing. Log expenses, attach invoices and generate detailed reports for financial analysis. Filter expenses by date, project, or category, making reviewing spending patterns easy and optimizing cost management.
Invoice Report: Get a detailed overview of issued invoices, payment statuses, and outstanding balances. Filter invoices by date, client, or project, ensuring seamless financial tracking.
Enhancements
Projects & Tasks
The Task Reminder feature has been introduced with customizable scheduling, member-specific assignments, and tailored notification settings.
Reports have been upgraded to provide a comprehensive financial overview, featuring dedicated budget, client tabs, and interactive charts for deeper insights.
Introduced support for classifying projects as billable or internal and seamless client linking during project creation.
Improved inbox reminders and expanded API capabilities with new endpoints for assignee lists and task reminder management.
Sprint Management
Integrated sprint views with epics for seamless tracking and alignment.
Improved the roadmap view with quick filters and editable time settings for epics and tasks.
Implemented sprint validation and refined sprint duration logic for improved accuracy and efficiency.
Docs & Global
Improved Docs with enhanced import functionality and resolved bugs related to Confluence components.
Introduced board view options in Docs and enhanced task column storage, along with user feedback mechanisms.
Bugs & Fixes
AI Module: Resolved issues with HTML/Markdown uploads and fixed a UI bug in the Generate AI Dashboard for optimal 100% view.
Automation: Resolved display issues for task-level questions in automation.
Fixed Google login issues and enabled multi-organization member invitations.
Resolved calendar automation issues and fixed upload failures in Gmail and Outlook integrations.
Updated the password reset flow to address issues with reused password logic.
Resolved unresponsiveness issues in the widget dashboard.
Fixed issues with epic and task drag-and-drop functionality, as well as quick and advanced filters.
Resolved UI bug in the AI Dashboard.
May 2nd, 2025
Improvement
Bug
Enhancement
Docs and Boards
Public Share View has been added to Docs to increase accessibility.
Chat and docs are now accessible in unified board displays.
Enhanced version publishing support and better doc linking with board items.
Channels
For concentrated work sessions, mute alerts have been included.
The new direct message list service enhances direct message experiences, including last message previews.
Projects
Quick and Advanced Filter components were introduced with a thorough user interface and logic.
Enhanced task storage with strong project view actions, filter states, and API handling.
After a project is created, the navigation logic now automatically switches to the user's favourite view.
Cleaner code and improved user/member deletion logic with precise ownership handling.
Integrations
New UI import workflows have been added to the ClickUp and Monday integrations.
Improved API logic to make error handling easier and enable filtering by unassigned assignees.
Bugs and Fixes
A hotfix for the onboarding template was applied.
By including custom grouping options in task views, flickering problems were fixed.
Trello integration connection problems have been resolved.
Several organisations' user account deactivation logic has been fixed.
April 23rd, 2025
New Feature
Improvement
Bug
Export Doc as PDF: Generate and export a document as a PDF in Kroolo, and easily distribute it as a reliable reference for your intended audience.
Advanced filters on Boards: Refine task displays on boards using criteria like priority, status, assignee, or due dates, enabling efficient and focused workflows. They feature dynamic updates, keyword search integration, and visual customisation options, simplifying navigation and enhancing productivity.
Integration Improvements
Monday.com
A powerful sync system has been added for importing projects, tasks, comments, and custom fields.
Enhanced task/user counting and import validation to reduce duplicates.
Outlook
Implemented inbound email automation in Outlook, simplifying tasks for incoming emails. You can create rules to automatically sort, categorise, or respond.
UI Improvements
Refined the sidebar and toast notification systems for a smoother experience.
Avatar stories now load smoothly.
Bug Fixes
Fixed an issue with the text-to-speech microphone.
Docs slash menu action items issue fixed.